Where The Auction Industry Connects
Entering in 1995, Master Sergeant Cedric King led an exemplary career within the United States Army. Graduating from the Jumpmaster, Pathfinder, and Ranger courses, the Air Assault Course, and a host of others, King was elevated from an infantry private to a distinguished position of leadership within the Elite Rangers. In like manner, King is also the recipient of the Bronze Star, the Purple Heart, the Meritorious Service Medal, and is a four-time Best Ranger Competition competitor.
On July 25, 2012, while touring in Afghanistan for the second time, King suffered life altering injuries in consequence of an improvised explosive device. With the explosion causing major internal injuries, permanent loss to parts of both his right arm and hand, the amputation of both his legs, king was determined to overcome.
Applying the same can-do mindset, he previously relied upon to succeed as an elite Army Ranger, in conjunction with the love and support of his wife Khieda and daughters Amari and Khayma, King began to rebuild his life.
Just 21 months after the amputation of his legs, King completed the Boston Marathon, in pace with fellow runners, on prosthetic blades. Since then, King has gone on to compete in several physically daunting events, including a 70.3 mile half Ironman Triathlon, the 2014 New York City Marathon, and Disney's 48.6 mile Marathon series.
While his troops may look different now, Master Sergeant Cedric King continues to lead by example. By sharing his inspirational story with a wide variety of audiences such as schools, churches, the National Football League, and Fortune 500 companies, King now inspires and motivates others to see the possibilities in their own lives.
As the ultimate sales and marketing truth slayer, Scott helps organizations see their business through a new lens with his unconventional “unmarketing” views and vanguard approach to building and maintaining real customer relationships.
As the president of Un-Marketing, he has transformed how corporations like PepsiCo, Century 21, Fidelity and Microsoft do business with radical insights on how to engage better with customers through social and viral marketing. Named a top 5 social media power influencer by Forbes.com, Scott elevates the conversation by putting the focus back on what matters most to current and potential buyers, values like trust, authenticity, relationships and service. In 2018, Scott was inducted into the National Speakers Association Hall of Fame.
Drawing from his experience as a marketing industry innovator and the author of four best-selling business books, he convinces audiences to look at the big picture, which is about creating loyal, repeat customers who become brand evangelists because they genuinely love the goods or services you provide. With humor, passion and candor, Scott blends real world strategies with memorable stories that will completely change the way you market and sell, for the better.
Melinda Zabritski is Senior Director for Experian Automotive’s financial solutions team. Throughout her career with Experian, Zabritski has overseen the product strategy for Experian Automotive’s lending channel and creation of the automotive credit vertical. After over 18 years in product management, she transitioned into sales and consulting. Zabritski also serves as Experian’s primary analyst and spokesperson regarding key automotive finance trends. Prior to joining Experian in 2004, Zabritski spent eight years in various product management and analyst positions within the credit industry, including management and development of credit risk models and market trending tools.
In 1989 Darrin Aiken began working for Wheels, Inc. He started in the vehicle remarketing department as a regional sales manager. In 1999 he was promoted to his current position with responsibility for all wholesale vehicle sales, including sales to drivers and employees. Darrin helped develop the WheelsDirect Program. This program sells vehicles to drivers and employees through Wheels propriety system which is integrated with the new vehicle ordering process, this ensures a fair and equitable way to sell off leased vehicles and assists in the control over the process of selling vehicles to drivers and employees. Darrin is a member of IARA, Used Truck Association, National Association of Fleet Resale Dealers, and participates on both the Manheim Client Advisory Board and the ADESA Advisory Board.
Andrea Amico is a vehicle privacy advocate, a security researcher, and the founder of Privacy4Cars.com, the first and patent-pending mobile process designed to help erase Personal Information collected by vehicles (e.g. contact, call logs, text messages, detailed GPS history, etc.) that millions of drivers unconsciously leave behind every year in vehicles that are sold, rented, returned at the end of a lease, repossessed, and otherwise no longer under their control.
In 2018 Amico responsibly disclosed to the Automotive Information Sharing and Analysis Center (Auto-ISAC) a cybersecurity vulnerability nicknamed “CarsBlues” that makes it easy to extract and potentially exploit the Personal Information stored in infotainment systems. The vulnerability affects at least 25 different makes and tens of millions of vehicles with Bluetooth still in circulation, making it possibly the broadest vulnerability ever discovered in vehicles.
Amico co-chairs the Compliance Committee at the International Automotive Remarketers Alliance, is an Adjunct Professor of Engineering Ethics at Kennesaw State University in Georgia (one of the fastest-growing engineering program in the nation) and is increasingly involved with regulators, industry groups, and consumer advocates on the topics of cybersecurity and privacy for automotive.
Mike Antich is executive editor and associate publisher for Automotive Fleet Magazine. Mike has been involved in the fleet industry for more than 25 years, writing and editing more than 5,000 articles on fleet management, in addition to his active membership in industry associations, including the Automotive Fleet & Leasing Association (AFLA), NAFA Fleet Management Association (NAFA), and the International Automotive Remarketers Alliance (IARA). Mike is a past AFLA president, a 15-year member of the NAFA Foundation Board of Directors, and long-time member of the NAFA Affiliates Committee. He was chairman of the IARA industry task force that developed the first-ever Certified Automotive Remarketers (CAR) program and has served 10 years on the IARA Board of Directors.
Gina Barro is National Remarketing Manager at Toyota Financial Services (TFS) based in Plano, TX. In her current role, Gina oversees the Remarketing sales strategy and programs for TFS off lease, repossession, fleet and company vehicles. Before returning to Toyota in February 2016, Gina held the position of Business Development Manager at the Port of Long Beach, CA. Prior to the Port, Gina served as Vice President, Strategic Relations, at the Los Angeles County Economic Development Corporation. Earlier in her career, she capped more than 15 years of service with Toyota - in various divisions and at several U.S. locations - as Business Planning Manager at Toyota Motor Sales, U.S.A.
Uber’s Automotive Partnership Lead, Jim Bauman, has been serving the automotive industry since his time as a Parts Manager in the Rosenthal group in the 1990s. In 2007 he joined Dealer.com and led customer teams in Burlington, VT, and Manhattan Beach, CA, working for seven years with dealerships and OEMs on custom, holistic digital marketing solutions. In 2014 he joined the startup LotLinx In California, and built their account management and support teams from the ground up, and then moved on to Podium.com in Utah, leading their strategic automotive services partnerships. Jim has a deep knowledge of the business of new and pre-owned dealers, service shops, tire dealers, and collision centers, and is working to build Uber mobility solutions that directly serve the industry’s needs through key partnerships.
and IARA Vice President
Jeff is one of the founding partners and President of Strategic Remarketing Solutions, LLC. SRS is a nationwide Asset Management company providing end-to-end solutions including vehicle recovery, skip tracing, compliance, transportation, remarketing and title services. Prior to founding SRS, Jeff spent 18 years with ADESA, holding executive management positions in both Inside Sales & Customer Engagement as well as Commercial Sales and Operations, where he led the company’s efforts in establishing productive, customer-focused relationships with national accounts. He has served as Group Vice President, Remarketing and Fleet Services at Emkay and held positions with Manheim Automotive Financial Services as well as GE Capital Auto Leasing and GE Capital Auto Auctions. Jeff graduated from Notre Dame, completed General Electric’s Financial Management Program and spent 11 years with various GE businesses.
Brad Bollman serves as the Senior Vice President of North American Remarketing Operations for GM Financial. He is responsible for vehicle sales through the GM Financial digital platforms and national physical auction network. Additionally, Brad provides leadership for vehicle inspections and distribution & logistics networks. Brad has spent 20-plus years in various roles in the automotive finance industry.
Michael Bor is the CEO of CarLotz and has over a decade of experience in automotive retail, automotive remarketing and the financial services industry working with entrepreneurial companies going through transition. Prior to founding CarLotz, Michael co-ran the Transportation & Logistics group at Harris Williams & Co., a Mergers & Acquisitions advisory firm, where he worked for 7 years. Prior to Harris Williams & Co., Michael was an investment banker with Lehman Brothers and a financial fraud investigator with PricewaterhouseCoopers.
Sherb Brown is the President of Bobit Business Media with 20 years of experience within the fleet industry. Sherb is a member of the Ford Fleet Advisory Board and GM Commercial Sounding Board.
As senior director of Digital Solutions at Manheim, Ben Caffee leads field services for the Manheim Digital Marketplace, specifically focused on growing the nearly 150-person strong Concierge force for the company’s Manheim Express app. Under his leadership, this team of highly trained specialists provide white glove wholesale listing services using the latest digital tools.
Caffee joined Cox Automotive, the parent company of Manheim, in 2015 as part of the Strategic Planning team, where he was responsible for highlighting key global economic and industry trends and helping craft the strategy to help Cox Automotive lead the industry through the next wave of disruption. In 2016, Caffee joined the Manheim brand as director of Digital Strategy and Deployment where he contributed to the launch of the company’s innovative Manheim Express app, before being promoted to senior director, Digital Solutions, in August 2018. Prior to joining Cox Automotive, Caffee served as general manager and sales director for Atlantic Recycling Group, a mid-sized, full-service scrap metal recycling facility in suburban Maryland.
George Chamoun became CEO of ACV Auctions on September 16, 2016. As an early angel investor in ACV, George was drawn by the company’s long-term potential. George brings a successful track record of accomplishment as an entrepreneur and senior executive. He co-founded Synacor (Nasdaq: SYNC) right out of college in 1998 and spent the next two decades building it into a trusted technology and revenue partner for some of the largest video and communication providers in the world. George was President of Sales and Marketing, growing the business for many years which enabled the company to go public in 2012. George has been recognized for his accomplishments: in 2009 when Multichannel News named him one of the publication's "40-under-40" most influential innovators in the industry; and in 1999 recipient of the Ernst & Young “Entrepreneur of the Year” award in NY. George has a passion for Entrepreneurship and serves as Chairman of Launch NY, a non-for-profit organization supporting the startup ecosystem for Upstate New York.
With more than 25 years’ experience in remarketing and the auto industry, Chris Clarke joined ARI in 2015. He currently has oversight of Operational Remarketing throughout North America, including management of market sales, heavy truck and equipment sales, direct sales, ARI BuyDirect, and Remarketing by ARI in addition to the management of three Canadian remarketing centers. Prior to joining ARI, Chris’ background included varying remarketing roles for a major rental car company, and sales and operational positions in the truck and trailer leasing industry. Chris is a member of the IARA and holds a seat on the organization’s Board of Directors. He is CAR certified.
Stephanie Compton has been in the Auto Finance Servicing industry since 1997 when she started out with Tranex Credit Corp., based out of Indianapolis, IN. Since then, Stephanie obtained her degree in Business Management from Indiana Wesleyan University, and has held several key executive roles with KAR Auction Services and Diversified Vehicle Services. Before recently joining Exeter Finance as Director of Remarketing, Stephanie managed the Mid-West Region for Santander Consumer USA/Chrysler Capital. Her in depth experience on strategy and operations will continue in her current role, as Director of Remarketing. Stephanie is responsible for all the national disposal efforts for Exeter Finance, with the U.S. based Remarketing team reporting up to her.
Joe is the National Director of Vehicle Remarketing and LRC Operations for Fusion Auto Finance. He manages the Lease Return Centers (“LRC”) located in Farmingdale, New York and Lebanon, New Jersey. The LRC is utilized as the vehicle return and inspection center for off-lease activities in support of the Fusion Auto Finance CU Xpress Lease. Joe utilizes his thirty years of auto finance and remarketing experiences to ensure an excellent customer experience for lessees while maximizing the vehicle resale opportunities for Fusion Auto Finance. Joe has worked for industry leading companies such as Ford Credit, Chase Auto Finance, and Mercedes-Benz Financial. He has extensive experiences in call center/collections management, risk management, sales, operations, and has critical management expertise in end-of-term remarketing and vehicle disposal. Prior to joining Fusion Auto Finance he was employed for 12 years with Mercedes-Benz Financial, serving in a variety of remarketing management positions, including National Remarketing & Strategies Manager.
Tom Cornellier is the manager of Auction Operations and eBusiness for Ford Motor Company's Vehicle Remarketing department. He is responsible for operational and strategic aspects of Ford's physical and online vehicle remarketing initiatives.Tom joined the Ford Remarketing team in 2001 as the eBusiness Manager responsible for the development and implementation of Ford Remarketing’s online strategy. From 2007 through 2008, Mr. Cornellier also managed the Ford and Lincoln Certified Pre-Owned program. Tom has been with Ford Motor Company for 35 years in a variety of field, marketing and operational positions.
Keith Crerar has over 15 years of automotive industry experience and is a proven industry leader in the areas of auto remarketing and retail automotive sales management. Prior to joining TradeRev, Crerar held a variety of roles at ADESA, a business unit of KAR Global, a provider of vehicle auction services. Crerar joined ADESA in 2009 as the Central Region Dealer Sales Manager. When ADESA acquired OPENLANE in 2011, he assumed responsibility for the Online Field Sales team before being promoted to Regional Dealer Sales Director for both ADESA and OPENLANE. Prior to his most recent role of Vice President of Dealer Services, he served as the Executive Director of Dealer Sales. Preceding ADESA, he spent the first nine years of his career with dealership groups in Ontario, where he was recognized through Nissan’s Club Excellence as one of the top three Sales Managers in the country for five consecutive years. Crerar holds degrees in Marketing and International trade from Sanford Fleming College.
James serves as Director of Operations at Merchants Fleet. He first joined Merchants in December 2009 as Fleet Service Manager. Today he is responsible for the strategic vision and direction for all operational divisions of Merchants Fleet, which include the remarketing, transportation/logistics, and payoffs departments. He manages multi-channel operations, tracks and monitors all new and used vehicle inventories, and works with major auto manufacturers and key vendors to establish and develop strong partnerships and relations. In addition to his time at Merchants, James brings over 15 years of prior experience in the automotive industry within the realm of operations. James currently resides in Massachusetts. He currently sits on the advisory boards of the three largest remarketing companies in the U.S.
After 30 years in the hospitality industry, Lisa and her family took on a new adventure and opened Big Valley Auto Auction in 2008. Despite the timing and relative inexperience, Lisa and her family applied the same attitude of service and customer appreciation that they had always used in their restaurants, to their newest endeavor. Always eager to learn, Lisa embraced the knowledge of those in the industry such as TPC Management, Auction Academy and the countless auction friends that she has made over the years. "This is by far the most incredible adventure of my life, I can't imagine not being in this industry. It is such an exciting time of innovation and progress and I am so happy to be a part of it!"
An experienced professional with over 25 years of automotive industry experience, Matthew has been a member of the Mike Albert Fleet Solutions team for 17 years. Matthew has held various positions throughout the company including Remarketing Manager, Manager of Strategic Analytics, and currently holds the title of Director of Operations. Through his previous experience in the automotive retail space, Matthew has extensive knowledge of the remarketing industry from both a buyer’s and seller’s perspective. Matthew is currently a member of Mike Albert’s Senior Management Team, sits on the company’s Residual Committee, and leads or oversees many strategic projects and processes within the Operations area.
Melanie Glaze is the International Fleet Remarketing Auction and Wholesale Director for U-Haul, a “Do-it-yourself-moving” vehicle rental company based in Phoenix, Arizona. Melanie began her 10-year partnership with U-Haul working with the Fleet Remarketing Team. Two years ago she was promoted to her current role within this team, with responsibilities of wholesale, retail and auction sales for the cargo van and pickup truck fleet. Melanie manages her remarketing team both local and remote, and provides them with the necessary tools need to continuously improve and advance in the market. She is a forward thinker and is an intricate part to the U-Haul Remarketing team. During her tenure with U-Haul, Melanie completed her Associates Degree as a Registered Nurse and in 2018 she graduated from Northern Arizona University, where she received her BSN in Nursing. In her spare time Melanie continues her study of nursing and is many times is on standby as the U-Haul Nurse should a medical emergency arise during business hours.
Derek Hansen is vice president of offsite solutions, Manheim. He works closely with Zach Hallowell, vice president of Manheim Digital Marketplace and RMS Automotive, for all key decisions related to the OVE.com and Manhem.com marketplaces including functionality and customer-facing offerings. Since June 2016, Hansen has been responsible for Manheim’s digital operations as vice president of digital inventory solutions. Hansen joined the Cox Automotive team in January 2015 as senior director of strategic planning. Prior to that, he served in roles with Bain & Company, Deloitte Consulting and Intel Corp.
Jason’s introduction to the automotive industry began at 13 years old. He started detailing cars seven days a week for local residents out of his parents garage. Within 4 years, Jason turned his garage-based hobby into a successful business, Sharp Cars Detailing & More, LLC which serviced local dealerships cleaning on average 1,200 cars each month. This led to the rise of Dealer Marketing Concepts, LLC., a marketing company used to propel his own businesses and services to the automotive market. As years went by and the popularity of internet was taking over the wholesale and retail auto industry, Jason began focusing on photo process techniques that would eliminate unnecessary labor and ultimately get dealer inventory online faster. This, in turn, led to the development of new software technology that would process auto imaging immediatel. In the year 2016, 3i Black Widow Imaging was formed.
Jessie Herdrich has been with PAR North America since 2007. She began her career with PAR as a Vendor Relations Coordinator immediately after college. Herdrich held the role of Sales Administrator from 2008-2011 working closely with corporate shared services, client relations and senior management. She was then promoted to Executive Sales Director for banks/finance companies where she handled the service and satisfaction of current clients. Herdrich then held the position of Client Operations Manager for three years, overseeing all repossession client teams. She is now VP of Compliance and Operations managing internal audit, contracts and overseeing all client facing operations. Her knowledge of PAR’s processes and procedures and relationship with clients serve her well in this position.
Jerame Jackson is Vice President of Fleet for Fox Rent A Car and contributes more than 18 years of experience in vehicle disposal, acquisition, system development, strategic and tactical analysis, and process improvement. He has extensive knowledge managing disposal channels, system architecture and design, Lean Six Sigma initiatives, fleet management, budgeting, data analytics, contract negotiations, vendor relations, and vehicle purchasing. Prior to joining Fox Rent A Car, Jerame served as the National Remarketing Manager for Dollar Thrifty Automotive Group. He received his bachelor degree in Accounting and Management Information Systems from Northeastern State University in Oklahoma along with his MBA from the University of Phoenix. Jerame is married with 4 children and currently resides in Tulsa, Oklahoma.
Steve was appointed as CEO of the NIADA on July 1, 2013 after serving as its COO for two years. As CEO, Steve is responsible for the day-to-day operations of NIADA and serves as the president of the NIADA Services Board and the NIADA Foundation Board of Trustees. Steve is responsible for maintaining and expanding the association’s programs in governmental affairs, public relations, member services, association publications and working with NIADA’s state affiliate organizations. Prior to that, Steve was the managing partner of the Florida J.D. Byrider operation in Tallahassee, a political campaign consultant, account executive at Enterprise-Rent-A-Car and deputy national field director of a prominent nationwide political advocacy organization.
Dan Kennedy joined Jack Cooper Logistics as the senior vice president of business development in June 2017. Prior to this position, Dan was with General Motors holding various positions, the most recent managing the GM remarketing team. Dan retired from GM in June 2017 after nearly 40 years of dedicated service, with the last 31 years of those years in the remarketing area. Dan was elected to the National Auto Auction Association Hall of Fame in 2011 and named the National Remarketing Executive of the year in 2013, and is a Warren Young Fellowship recipient..
Daryl Kessler is a Vice-President at Stork Driver PA, a company dedicated to providing creative rental, purchase, and, service opportunities to rideshare companies and their drivers.
Khalid Latif serves as SVP, Operations and Supply Chain, continuously improving Donlen’s value proposition through customer service and technology. Khalid has a rich background in engineering including 6 years at GE. He held various management and leadership roles at United Airlines before joining the Hertz family. Khalid has been with Hertz for 5 years in various leadership roles in Operations, Procurement and Supply Chain at both Hertz and Donlen.Khalid has a BS in Mechanical Engineering an MBA from the University of Texas – Austin.
Peter Lavallee has served as Senior Director of OVE Independent Auctions since 2013, he has overseen OVE’s exponential growth with the auctions dealer and commercial clients while expanding OVE’s product enhancements to meet industry demands. Lavallee began his Cox Automotive career in 2012 as a member of the leadership team of Dealers Services Corporation (DSC), now NextGear Capital. While there, he held various senior management positions and was responsible for increasing the independent auction floorplan relationships and loan originations. Prior to joining Cox Automotive, Peter worked in floorplan industry for over 15 years.
As chief commercial officer, Paul Lips is responsible for simplifying the ADESA customer experience and coordinating business development efforts with the marketing, sales and client relationship teams across our geographies. He also oversees all sales, marketing, product and pricing activities at ADESA. Lips has held a variety of management roles since joining ADESA in 1996, including corporate controller for ADESA’s finance department, chief financial officer, vice president of investor relations and planning, and senior vice president of operations. He has also served as executive vice president of operations and finance and as chief operating officer.
John Manchin holds the position of National Fleet Remarketing Manager for Subaru of America, Inc. and is responsible for the asset liquidation and remarketing activities for all Subaru vehicle groups in the secondary market. John began his career at Subaru in December 2001 as remarketing manager for Subaru Auto Leasing with the responsibility of liquidating the consumer off-lease portfolio. John introduced and incorporated multi-channel, upstream remarketing at Subaru in March 2003 by designing and implementing SubaruSOLD, an internet-based remarketing system. John possesses a total of 45 years of automobile industry experience, along with an MBA degree (marketing/finance concentration) from Widener University.
Aaron was "raised by the village" growing up in the auto auction. His parents founded DAA Northwest in Spokane Wa in 1992 when Aaron was 3 years old, so this business is all he knows. Aaron loves building up and working with self-organizing and high-performing teams that create user-centric software products. He's managed a range of successful web-based SaaS products, focused on the online evolution of the auto auction industry. Today he serves as Product Director at Auction Edge, the premier technology and services provider to Independent Auctions.
and IARA Chairman of the Board
Joe Miller is the Vice President of Client Experience for AutoIMS, the remarketing industry’s standard technology platform that connects auctions and consignors. Now in his 10th year with the company, Miller leads the team that helps clients achieve their goals, blending art & science to maximize returns in the lane at lowest possible expense.
Scott Mousaw is the Director of Loss Mitigation for United Auto Credit Corporation, a subprime auto lender based in Newport Beach, CA. Scott has been in the automotive industry since 1994. Scott joined United Auto Credit in 2002 and has held management positions in Branch Operations, Loan Servicing, and Repossessions. Since 2009 oversees national Remarketing operations for the company.
Alain Nana-Sinkam is a 25-year auto industry veteran, currently serving as Vice President of Strategic Initiatives for ALG, providing data-driven solutions to answer some of the biggest questions facing the North American auto industry. He drives new business for ALG and TrueCar’s Affinity Partner and OEM development groups, as well as relationships with ALG’s investment bank and ratings agency clients. Alain previously worked at Wells Fargo and HSBC Auto Finance and started his career in an auto dealership.
John Pas, SVP, Business Development at SpinCar, a Syracuse based company that provides 360° WalkAround® technology to the automotive industry. His focus is primarily on establishing partnerships with OEM’s, large dealer groups, auctions, inspection companies and resellers in North and South America and Asia. His extensive business development experience comes from working at Volkswagen and Audi of America, BlackBook, AutoTrader.com, and most recently as SVP, Global Client Services for AutoData where he had account teams in the U.S., Canada, United Kingdom and France.
For over three decades John F. Possumato, has been a noted resource to automotive retailers, and a serial entrepreneur, since having sold his award-winning franchise dealership and entered the area of emerging retailer technologies and new business practices. Possumato founded and is CEO of DriveItAway, Inc., the first “dealer focused shared mobility” company, which provides a turn-key cloud platform and driver app, to facilitate profitable MaaS business options for car dealers. Possumato is recognized by OEMs, car dealers, Silicon Valley venture capital firms, and software platform providers as an industry consulting resource on automotive retailing disruption and is a regular presenter on the topic both in the United States and abroad.
Mrs. Charlotte Pyle and her family regularly serve in multiple facets, markets, and capacities in the auction industry. It all started not too long after Charlotte married her high school sweetheart, Joe. Together they broke into the auction business in 1979 by starting the Joe R. Pyle Complete Auction & Realty Company. The Pyle family owned and operated upstart salvage auto auctions in PA & WV pushing sales to over 20,000 annually before selling the auctions to a national chain. Success in the auto auction business became viral in the Pyle family by starting Mountain State Auto Auction in 1987 in Shinnston, WV and then Capital City Auto Auction in 1996 in Charleston, WV. These dealer only auctions have sold dealers over 74,000 vehicles in 2019 from new and used car trades to national corporate fleet lease and repossessed units. As the Pyle family business grew, Charlotte also sharpened her abilities to help meet the needs of her customers by becoming a licensed real estate agent and broker, a licensed auctioneer, and even earned the prestigious Certified Auctioneer Institute professional designation in 2016. She is a past president of the National Auto Auction Association where she currently serves at the Executive Secretary and has been the Independent Auction Group co-chair for over 20 years. Charlotte is also blessed to serve as director of children’s ministry in her local church and sits on numerous non-profit charitable boards for various philanthropic organizations. Charlotte is best known for her love of family as her joy is to work daily in the auction industry with not only her husband, but also her sons, Aaron, Andrew and daughter-in-law Tiffany. The Pyle mantra for over 40 years has been rooted in treating customers like friends, and caring for friends like family.
Phil Schappert, an industry professional in vehicle remarketing and repossession management, is the Director of Repossession and Remarketing with 1st Investors Financial Services. During the course of his 20 years of industry experience, Schappert has worked with auto finance companies, fleet management companies, and third party service providers. Throughout his career he has continually delivered key KPIs, profitability, strategic thinking, and lean management. Schappert has been serving in his current position with 1st Investors Financial Services since 2018.
and IARA President
Tom Stewart, an industry specialist in vehicle remarketing and auto finance, is the President of Auction Management Solutions, Inc. Stewart works with auto auctions, auto finance companies, vehicle manufacturers, corporate fleets, commercial lessors, third party servicers, and e-commerce companies. Stewart, who has over 20 years of industry experience, started his automotive career working for Anglo American Auto Auctions. He later went on to become the Director of Remarketing for KeyBank out of Cleveland, OH. He has spent the last 15 years working on various consulting projects as a partner with TPC Management Company, and held the position of Executive Vice President of Sales for the ServNet Auction Group.
John has over twenty years of automotive remarketing experience on both the auction and consignor side of the business. He has held previous management positions with ADESA, Manheim and the Premier Auction Group. John started with GM in 2014 and transitioned over to GM Financial in 2015 where he currently holds the position of Vice President of Auction Operations in the U.S. John holds a Bachelor’s Degree in Business from Eastern Illinois University and is an IARA Certified Automotive Remarketer. He also currently serves as Co-Chair on the IARA technology committee.
and NAAA President
Charlie Vogelheim is a 30-year auto industry veteran whose career history includes Kelley Blue Book, J.D. Power, Motor Trend and TPC Management. He is a regular media correspondent and automotive industry commentator for business and consumer news. As a conference host, MC or moderator, Charlie continues development of best practices in remarketing and information transparency. He contributes to the continued success of TPC through business development, industry and client relations. Charlie is on the faculty for Auction Academy. He travels extensively worldwide attending automotive events, test drives and conferences.
Penny Wanna holds dual roles as President of Auction Academy and Vice President of Administration for TPC Management Company. She has been an active member of the Auto Auction industry since 2004 and is proudly IARA CAR certified and Safe T. Sam certified. Honored in 2018 as a member of Women in Remarketing and serves on the IARA CAR Certification committee, IAG Education committee and the NAAA Convention committee. Simultaneously to her time with TPC Mgt and Auction Academy, she spent 12 years working with the ServNet group as their VP of Admin.
Jacob Warren has worked at Louisiana's 1st Choice Auto Auction since 2004. Currently, he is General Sales Manager focusing on management and strategies for the sales and marketing team to pursue both local and national business. But, he began as a part-time vehicle registration employee while he was in college. After graduating from Southeastern Louisiana University in 2008 he eagerly took on new opportunities and worked in sales, the front office and marketing. He graduated from Mendenhall School of Auctioneering calls and chants in 2011. He uses those skills as a part-time auctioneer at the auto auction and offer his services to various local charities in the Hammond area. Warren attended the National Auto Auction Association leadership institute in 2014. In 2015 he graduated from Advanced Management Leadership Program, a six month course of study focusing on best practices and skill building for the next generation of auction leaders. In 2017 he earned his appointment as a Notary Public for the state of Louisiana. He most recently graduated from Auction Academy with top honors as class valedictorian, where he also obtained his IARA CAR (Certified Automotive Remarketer) certification in 2018.
Started at Harrisburg Auto Auction in 2005 as the Internet Sales Manager. In 2015 we were acquired by Americas Auto Auction. In 2018 I became the General Manger of Americas Auto Auction Harrisburg. I currently serve on the MARIADA Board of Directors as Secretary, NAAA Eastern Zone Board of Directors, NAAA Legislative Committee, and NAAA Safety Committee.
Layne Weber is the director of wholesale fleet sales – Western U.S. for the Avis Budget Group. A 25 year veteran of the remarketing industry, Layne was previously the vice president of remarketing sales for Citi Financial Auto, vice president of remarketing for Donlen Corporation, and held various positions with GE Capital Fleet Services. Layne joined the IARA while at Donlen and was served for more than a decade as a board member, vice president, president, sub-committee chair, and chairman of the board.
Meredith Weber is the Remarketing Manager with General Motors. She joined GM in 2015 as a Lean Six Sigma Master Black Belt. Since then, Meredith has championed transformational change within Sales & Marketing and led GM’s rollout of Design Thinking. Meredith is thrilled to have the opportunity to drive transformation in GM’s Remarketing space – look for the launch of GM’s Inspection App this year! Prior to joining General Motors, Meredith led operational excellence work with Accenture, Jabil, the US Army, and General Electric.
A background as a franchised dealer and a long-standing interest in technologies built to disrupt traditional auto retail and wholesale have combined to take Scott on a 25+ year journey through the automotive ecosystem. Twelve years in retail concluded with the sale of two dealerships followed by time as the Director of Sales for a start-up in the outdoor industry. He then reentered the automotive space with remarketing-related roles at OPENLANE, KAR Global and TRUECar before joining Carvana in January of 2016 where he now serves as the Senior Director of Wholesale Operations.
Matt Arias (a Warren Young Fellow) is one of the industry "go to" people. His expertise is used by consignors, auctions and other clients. He is the Co-Chair both NAAA and IARA standards, on NAAA's Membership and Editorial committees as well. He is currently America's Auto Auction's AVP of Operations. He has worked for ADT and Manheim as well. Matt teaches the NAAA Auction Standards Classes which include damage analysis, structural damage and Arbitration.
Eric Autenrieth is the Owner of Indiana Auto Auction and General Manager of Carolina Auto Auction and current President of ServNet Auction Group. In addition to growing up in the industry, the auction industry has been his professional career for the last twenty two years. Eric’s leadership in marketing and operational excellence has helped the Stanley Auction Group capture numerous Auction of the Year awards from multiple institutional accounts. Eric is a proud husband and father, and son of NAAA Hall of Fame members Henry and Patty Stanley.
Randy has been in the remarketing industry for over 25 years. Randy has spent most of his career managing residual setting, lease end, remarketing and CPO sales for BMW and JP Morgan Chase. 5 years ago Randy came to the auction side of the fence and joined Manheim as a Market/Regional VP. Today he manages the Manheim Auction locations from Minnesota down to New Orleans for Cox Automotive.
AuctionVcommerce is a shared resource center providing Independent Auto Auctions with the tools and services to support digital growth. A seasoned entrepreneur, Kelly has spent over 25 years in Business Development, Management, Marketing, and Operations. In 2009, she entered the Automotive Industry as the Marketing and Online Operations Director for Upstate Auto Auction where she developed a comprehensive strategy to advance the company’s online initiative. Since its launch in November of the same year, AuctionVcommerce has introduced the world’s first and only Online Clerk Simulation Training & Certification System. In addition, the company is still the only of its kind providing: multi-channel customer support; AuctionCRM; marketing assistance; a digital Dealer Service Center; and an online auto auction directory and feedback forum. Kelly is also the author of Think Outside the Blocks® – a blog dedicated to coaching the industry on sustainability in a digital age.
Dr. Ben Flusberg is an associate vice president in Manheim Decisioning. Manheim is a Cox Automotive company. Flusberg has more than 15 years of experience in technology and business innovation, management consulting, and blending quantitative data analytics with qualitative industry experience to drive client performance and efficiency. In his role, Flusberg leads a cross-functional team that leverages advanced data analytics, artificial intelligence and machine learning to deliver innovative products and services to the automotive industry. These solutions help wholesale clients make better, more data-driven decisions that ultimately improve their bottom lines. Previously, Flusberg worked for several years at The Boston Consulting Group, where he focused on advising companies in the automotive and technology industries. Earlier, Ben worked at Pacific Biosciences, a Silicon Valley biotechnology firm.
Scott France is the principal at Scott France Consulting and is a board member of The Innovate Companies (Innovate Auto Finance, Loan Portfolio Servicing and CapRock Auto Remarketing). An industry veteran, Mr. France brings over 30 years of auto finance experience and proven success in managing multibillion-dollar loan and lease portfolios. In addition, he is highly experienced in maximizing portfolio performance using the latest technology and best-in-class processes. Mr. France retired from daily involvement at The Innovate Companies on January 31, 2019 where he served as Executive Vice President and Chief Operating Officer. Mr. France sold both of the companies he founded, Loan Portfolio Servicing and CapRock Auto Remarketing to Innovate in 2016. Mr. France was VP of Portfolio Management at Triad Financial and Executive Vice President of Portfolio Management for AmeriCredit. He led call center operations with a $6 billion portfolio and more than 1,000 people and was responsible for the bankruptcy, asset remarketing and charge-off recovery areas of the business. Prior to joining AmeriCredit in 1996, Mr. France managed client services for Omni Financial Services, overseeing loan portfolios of more than $1.2 billion in prime and sub-prime auto receivables for multiple clients.
As General Manager of Atlanta Market Fleet Services, Alex oversees all operations at the newly formed Manheim Metro Atlanta Fleet Hub, covering everything from in-fleeting, re-fleeting, de-fleeting, cleaning, detailing, fueling and charging, to maintenance, storage, parking and logistics. Fraser also is driving the development of the Cox Automotive Mobility Group’s dedicated innovation labs at the facility, focused on advanced sensor (ADAS and LiDAR) and electric vehicle technologies. Prior to helping form the Cox Automotive Mobility Group in 2018, he served as the general manager of Manheim Portland, where he was responsible for all aspects of 40+ acre wholesale auto auction for four years. Fraser also worked as assistant general manager of Manheim Statesville in North Carolina, the national client sales support side of the Manheim auction business and various leadership roles in his nearly 20-year tenure with Cox Automotive.
Kayne Grau currently serves as Executive Vice President of Sales for TradeRev. In this role, he leads the Dealer and Commercial sales teams across North America. Prior to this role, Mr. Grau served as President of Data as a service within KAR Auction Services. He was responsible for providing strategic direction and leadership oversight to DRIVIN, Autoniq, instaVIN, Data Science and Pricing Optimization teams. These teams had a distinct focus on innovation, new product development and utilizing data as a strategic asset across the KAR organization. Grau has more than 20 years of management experience across various sectors and held senior management and founding roles with DRIVIN, Music Dealers, Apartments.com, Cars.com, eToys.com, and Allstate. He currently holds three patents and has been recognized on Crain’s Tech Top 50 list as well as CIO Magazine.
In his current role, he manages the intersection of business and technology for AASC and is involved in key industry initiatives in Used Car Wholesale Arena. Venkat has 17 years of experience in the auto remarketing industry. He serves as a chairperson for the IARA Technology Committee. Prior to joining AASC, he was a Systems Architect at Delta Airlines and designed products for Revenue Management Portfolio. He holds a Master of Science in Computer Science from Georgia State University, Atlanta and a Master of Science in Chemical Engineering from University of Alabama, Tuscaloosa. Venkat calls Atlanta his home and resides there with his wife and two teenage kids. While not working, he enjoys traveling with his family and experiencing different cultures of the world.
As vice president of auction operations, Kurt Madvig is responsible for identifying and leveraging technology solutions to increase the operational efficiency of ADESA auctions across the country. Kurt has more than 25 years of experience in the automotive industry, with over 15 years at ADESA. He joined the company in 2001 as general manager of ADESA Long Island. He was named general manager of ADESA San Diego in 2002. Under his leadership, the auction received numerous awards for customer service. In 2006 he joined the corporate office as director of organizational effectiveness, later taking on the role of director of auction operational strategy. He was promoted to vice president of auction operations in 2014.
Paul Marquez is Auto Financial Group’s Director of Remarketing & Client Relations. In this position, Mr. Marquez leads the remarketing department and guides business development to expand into new markets. He also oversees the Lease & Auto Balloon End of Term Department for AFG’s own portfolio in both the United States and in Canada. Mr. Marquez has over 20 years of experience in the financial and remarketing fields where he combined passion and skill to drive sales, leadership, and efficient results. Mr. Marquez has proven himself as an accomplished leader and innovator with over nine years at HSBC, one of the top five financial firms in the world, with a $7.3 billion auto portfolio. Mr. Marquez also lead US dealer operations for AUTOonline, Europe’s market leader for online residual value, fleet and damaged vehicles in 20+ countries. He has most recently served as President and CEO of Countrywide Utility Billing Systems. Mr. Marquez is a forward thinking operational and sales oriented leader, who loves a challenge. He has successfully brought creative thinking, change management, problem solving ability, risk management and people management skills to achieve positive results. He employs both the latest technology and the human element to achieve effective business development, operational, productivity, risk, and cost management results.
Tom has been in the auto industry for 38 years. He started in the New Car business and worked his way up the ranks at a GM dealership; this experience transitioned him into the auction industry 29 years ago. Tom worked at GE Auto Auction before they became Manheim where he was in charge of building an auction in Minnesota. He also worked for ADESA where he was a GM and a Regional VP. Tom built Metro Auto Auction of Phoenix 14 years ago from where he recently retired. Tom was an Aviation Major from University of North Dakota.
Cynthia Meyer is Vice President of Business Development with Auction Management Solutions, Inc. Cynthia is a 20+ year automotive industry veteran with diverse remarketing and leadership experience. She has enjoyed a successful career working with auctions and commercial consignors by increasing customer market share, managing operational performance and achieving business directives. Her prior roles included Director of Sales and Marketing with Manheim and ADT, National Sales Director for Dealers Auto Auction Group and Vice President of Sales with Liquid Motors. Cynthia Meyer is very prominent on the Conference Planning Committee of International Automotive Remarketers Alliance (IARA) and an Associate of National Auto Auction Association (NAAA).
Jeff joined Motorlease in 2002 and quickly advanced to leadership roles in the company. In 2005, Jeff was tasked with leading Motorlease’s purchasing and re-marketing efforts. In 2015, he was promoted to the position of General Manager, Fleet Operations where he oversaw the day-to-day operations of Motorlease’s purchasing, re-marketing, insurance, registration, and maintenance departments. In his current role, Jeff focuses on strategic planning & analysis, relationship management, as well as process development & implementation. Jeff has been a member of IARA since 2012 and a Certified Automotive Remarketer since 2015.
Howard is responsible for all asset disposal strategy, on a National level, associated with vehicle sales and specialty assets. This includes all the collateral auction sale location decision processes, in addition to managing budgets, FTE allocation, loss forecasting and all applicable reporting. His focus is on vehicle sales strategy and retention, expense monitoring/tracking all applicable metrics associated with the sale process, overall sale process turn time, compliance/Due-Diligence related functions, as well as all internal related functions and external monitoring of all vendor relationships