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Tuesday, March 13, 2012
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1:00pm
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5:00pm
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Registration Open
sponsored by  
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1:00pm
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3:00pm
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IARA Certification Testing
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3:00pm
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4:00pm
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IARA Technology Meeting
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3:00pm
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4:00pm
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IARA Membership Committee Meeting
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4:00pm
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6:00pm
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IARA Board of Directors Meeting
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4:00pm
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6:00pm
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NAAA Executive Committee Meeting
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Wednesday, March 14, 2012
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7:00am
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3:00pm
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Registration Open
sponsored by
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7:45am
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8:15am
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IARA Opening Coffee Break
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8:15am
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9:10am
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IARA Opening Keynote Address:
Where Does the Remarketing Industry Go from Here?
As CEO of Manheim, the world’s largest auction company, Sandy Schwartz will present his perspective of current and future trends in the remarketing industry.
Keynote Speaker: Sandy Schwartz, Manheim
Complimentary coffee will be available at 7:45am prior to the Keynote address.
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9:00am
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10:00am
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NAAA Legislative Committee Meeting
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9:15am
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10:15am
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IARA Roundtable Discussion 1:
Examining the Condition Report Process
Is the current condition report process all that it can be? Are they consistent? Reliable? Accurate? Should they be standardized? Join the discussion and share your opinions.
Facilitators: Craig Carrow, Fiserv; Adam Diskey, JD Byrider; Don Fowler, DataScan; Marc Haegelin, Manheim
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9:15am
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10:15am
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IARA Roundtable Discussion 2:
Remarketing's Future Utilizing Mobile Technology - Will Smartphones, Tablets and Social Media Marketing be the Future of Consignors and Buyers
This IARA Roundtable will look at the direction of auctions (Independent, Manheim and ADESA) working in conjunction with local and national remarketers and the interface of variables like remote representation and social media marketing in that process.
Facilitator: Jim DesRochers, Dealers Auto Auction of the Southwest and Past NAAA President
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10:15am
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10:30am
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Networking Break
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10:15am
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11:15am
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NAAA Chapter Board of Directors Meetings
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10:30am
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11:30am
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IARA Roundtable Discussion 1:
Examining the Condition Report Process
Is the current condition report process all that it can be? Are they consistent? Reliable? Accurate? Should they be standardized? Join the discussion and share your opinions.
Facilitators: Craig Carrow, Fiserv; Adam Diskey, JD Byrider; Don Fowler, DataScan; Marc Haegelin, Manheim
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10:30am
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11:30am
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IARA Roundtable Discussion 2:
Remarketing's Future Utilizing Mobile Technology - Will Smartphones, Tablets and Social Media Marketing be the Future of Consignors and Buyers
This IARA Roundtable will look at the direction of auctions (Independent, Manheim and ADESA) working in conjunction with local and national remarketers and the interface of variables like remote representation and social media marketing in that process.
Facilitator: Jim DesRochers, Dealers Auto Auction of the Southwest and Past NAAA President
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11:30am
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1:00pm
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IARA Circle of Excellence Award Luncheon and Keynote Address
A Consignor's Perspective of the Current Remarketing Industry
Hear how the dual effect of higher used vehicle values and less volumes is impacting the remarketing decision making and what this means for service providers.
Keynote Speaker: Tim Martin, LeasePlan USA
sponsored by 
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12:45pm
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1:15pm
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Pre-Conference Networking Break
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1:15pm
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1:30pm
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Welcome to CAR and 2012 NAAA's Perspective of the State of the Auction Industry
This presentation will recap auction activity in 2011, highlight the progress made by the National Auto Auction Association, and preview goals for 2012.
Presenter: Charlotte Pyle, NAAA President
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1:30pm
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2:30pm
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Opening Keynote Address:
Leadership: Between The Lines
In this presentation, Herm Edwards discusses powerful and positive leadership lessons, based on life lessons he has collected over the years. Edwards will share with the audience the wisdom and insight he counted on during his coaching career to motivate and sustain himself, his teams and the thousands he has inspired. As part of his presentation, Herm Edwards will include a look back at his NFL career and the great teachings he has gotten from others in the game. As a result, all attendees will get a feel for how they can chart their own path to success-in business and in life.
Keynote Speaker: Herman Edwards, NFL Analyst at ESPN and former NFL Head Coach
Sponsored by
   
*CAR Raffle Drawing immediately following keynote presentation.
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2:30pm
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3:05pm
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Keynote Address:
Forecast of Automotive Trends
This address will provide a forecast of current and emerging automotive trends in the retail and wholesale markets.
Keynote Speaker: Tom Loveless, KIA Motors America
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2:30pm
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4:15pm
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NAAA Indpendent Auction Group Meeting
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3:05pm
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3:35pm
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Networking Break
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3:35pm
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4:05pm
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General Session:
Chrysler's Future Product Strategy and Resale Value Initiatives
After several challenging years, Chrysler has regained its momentum and reinvigorated its future product pipeline. In this presentation, Pete Grady, vice president network development & fleet for the Chrysler Group LLC, will provide insight into the company’s future product strategy and resale value initiatives.
Presenter: Peter Grady, Chrysler Group LLC
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4:05pm
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4:50pm
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Concurrent Session 1:
Challenges Facing Independent Dealers in the Wholesale Market
Independent dealers from NIADA will explain their buying strategies while at auction, along with their customer service needs and arbitration concerns. Learn what they look for and what you can do to increase your business with them.
Moderator: Michael R. Linn, National Independent Automobile Dealers Association
Panelists: Don Fincher, Fincher Motor Company; Arlan Kuehn, Kuehn Auto Sales; Chris Martin, E-Z Auto
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4:05pm
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4:50pm
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Concurrent Session 2:
Credit Union Remarketing Strategies
An experienced panel discusses daily collection challenges, including when to repossess, redemptions, bankruptcies, and various methods of disposing of repossessed collateral.
Moderator: Mark Rubino, South Bay Auto Auction
Panelists: Joel Bowen, CalTech Employees Federal Credit Union; Mary Hernandez, Pacific Oaks Federal Credit Union; Susan Marshall, Ventura County Credit Union; Rose Martinez, Credit Union In-house Collection Consultants; Art Sookazian, Xceed Financial Credit Union
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4:50pm
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5:45pm
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Concurrent Session 1:
Emerging Trends in the Remarketing of Corporate Fleet Vehicles
This panel includes remarketing managers from the leading commercial fleet leasing companies. Learn the latest remarketing trends among major corporate fleets. The discussion will focus on the inventory mix and the different strategies to remarket out-of-service fleet units.
Moderator: Bob Rauschenberg, ADESA
Panelists: Greg Carson, Union Leasing; William Cieslak, PHH Arval; Bob Graham, Automotive Resources International (ARI); Levi McCoy, LeasePlan, USA; Jack Rennels, EMKAY, Inc.
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4:50pm
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5:45pm
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Concurrent Session 2:
Forecast of Residual Values: 2012-2013
Industry experts provide a forecast of residual values for the wholesale resale market for 2012-2013. A panel of residual forecasters gives their predictions of key trends in the wholesale resale market.
Moderator: Scott Kolb, The SKi Group, LLC
Panelists: Rene Abdalah, RVI Group; Jonathan Banks, NADA Used Car Guide; Ricky Beggs, Black Book; Eric Ibara, Kelley Blue Book, Tom Kontos, ADESA, Eric Lyman, ALG; Thomas Webb, Manheim
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5:45pm
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7:45pm
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Opening Networking Reception and Expo
sponsored by 
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Thursday, March 15, 2012
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7:30am
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2:30pm
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Registration Open
sponsored by
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7:30am
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8:00am
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Breakfast for NAAA All-Member Meetings
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8:00am
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9:00am
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Breakfast in the Exhibit Hall
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8:00am
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9:00am
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NAAA Chapter All-Member Meetings
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9:00am
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9:50am
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Keynote Address:
What Remarketers Can Do to Better Serve Dealers Buying and Selling in the Wholesale Market
Learn what consignors can do to enhance the value of their vehicles to dealers both in the lanes and online. What are the “hot buttons” that get dealers to raise their hands in the lanes or click on the online bid button?
Keynote Speaker: Ed Curry, Asbury Automotive Group
Sponsored by 
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9:00am
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10:00am
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NAAA Membership Committee Meeting
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9:00am
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10:00am
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NAAA Auction Standards Committee Meeting
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9:50am
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10:35am
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General Session:
2012 Economic Forecast and Its Impact on Remarketers
Will the national economy strengthen in 2012? What are the key risks that could derail economic growth? How will this impact the vehicle remarketing industry?
Presenter: Ira Silver, NAAA
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10:35am
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10:55am
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Networking Break
Sponsored by 
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10:55am
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11:15am
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Industry Award Ceremonies
- Consignor of the Year
- Remarketer of the Year
- NAAA Warren Young Fellowship Award
- IARA CAR Certification Graduates
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11:15am
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12:00pm
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Keynote Address:
Outraged: The “Taking Out” of America’s Dealers
Tammy Davish, vice president of DARCARS, discusses her new book, “Outraged.” When GM and Chrysler were in Chapter 11 bankruptcy, many dealers lost their franchises. Find out why the “taking out” of America’s hometown car dealers impacts not only dealers, but also remarketers.
Keynote Speaker: Tamara Darvish, DARCARS Automotive Group Sponsored by
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12:00pm
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12:30pm
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General Session:
Innovative Solutions
In this session, select conference exhibitors will provide a synopsis of the products and services they are showcasing at their booths during the Conference Expo.
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12:30pm
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1:30pm
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NAAA Finance Budget Committee Meeting
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12:30pm
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2:30pm
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Lunch and Expo
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1:30pm
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2:30pm
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NAAA Convention Committee Meeting
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2:30pm
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3:30pm
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General Session:
Industry Leaders: Who Are You?
In this session you will meet three leaders in the remarketing industry. “Who Are You” offers an opportunity to hear directly from the panelists and learn from their time and experiences through personal stories.
Moderator: Linda Silverstein, Ford Motor Company
Panelists: Tom Caruso, ADESA; Sandy Schwartz, Manheim; Bob McConkey, Independent Auction Group
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3:30pm
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3:45pm
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Networking Break
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3:30pm
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4:30pm
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NAAA Board of Directors Meeting
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3:45pm
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4:30pm
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General Session:
Factory Consignors Discuss Latest Remarketing Strategies
A panel discussion of factory consignors discuss upcoming challenges in 2012 and share how they support the brands they represent. Remarketing service providers will learn what they need to know to better support factory consignors.
Moderator: Virgil Matczak, Dealers Auto Auction
Panelists: Joe Bedwell, Mercedes-Benz Financial Services USA LLC; Tom Cornellier, Ford Motor Company; Rob Fecher, Mazda North American Operations; Dan Kennedy, General Motors; Mark Nagel, Chrysler; Robert Wagner, Hyundai Capital America
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4:30pm
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5:15pm
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Concurrent Session 1:
Latest Advances in Online Remarketing, Social Media Applications and Lead Generation
This session will examine the latest advances in online remarketing technology, social media applications in the marketing, branding, and sales of new and used vehicles, and lead generation. Discussed will be applications you can employ today to better remarket your vehicles.
Moderator: Donald Foy, The Foy Group
Panelists: John Brasher, West Coast Auctions, Inc.; Stacey Coopes, FordDirect; Joe George, Manheim Digital
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4:30pm
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5:15pm
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Concurrent Session 2:
Panel Discussion: Bank/Financial Institution Consignors
What changes are coming to the remarketing programs for banks and financial institution consignors? How have the portfolios of banks and financial institutions changed and what does it mean to auctions, wholesalers, and online sales activity? This panel discussion of industry authorities will explain how your business will be affected.
Moderator: Paul Lips, ADESA
Panelists: Jeannie Chiaromonte, Bank of America / Dealer Financial Services; Mike Kreider, Credit Acceptance Corporation / VRS; Joe Rodi, JP Morgan Chase; Karen Tanner-Smith, OneMain Financial (Formerly CitiFinancial)
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5:15pm
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6:00pm
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General Session:
How to Bring Dealers in the Lanes When Inventory is Lean
The ongoing shortage of used vehicles in the wholesale market is projected to last another several years, before there is an equilibrium in supply to demand. In the meantime, what can you do to bring more dealers into the lanes when inventory is lean? This panel of industry experts will discuss best practices that are currently being employed.
Moderator: Charles Nichols, ServNet and BSC America
Panelists: Jennifer Costabile, GM Fleet and Commercial Operations; Don Fincher, Fincher Motor Company; John M. Manchin, Subaru of America, Inc.; Jennifer Schade, ARI; Howard Segal, Wells Fargo Auto Finance, Inc.; Greg Thibault, Avis Budget Group
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6:00pm
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6:15pm
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Consignor Awards Recognizing Auction Partners
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Friday, March 16, 2012
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8:00am
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10:00am
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IARA Certification Testing
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